Any ideas? I have. This is from the log on my , i deleted all of it, run the mail setup app, and copied this. It seems like the issue you are having could be due to the fact that you had your device debranded seeing as you have a friend that has a registered device to the carrier you have specified. That sounds like a apn setting problem, which btw has no extra cost if you have an unlimited data plan or a plan with some gb or mb limitations.
Have you tried using the email setup via the setup wizard? Posted via mobile device. Originally Posted by rcocchiararo. Page 1 of 3 1 2 3 Last Jump to page:. This website uses cookies. We use cookies to store session information to facilitate remembering your login information, to allow you to save website preferences, to personalise content and ads, to provide social media features and to analyse our traffic.
We also share information about your use of our site with our social media, advertising and analytics partners. Necessary Preferences Statistics Marketing. Cookie Name. In Server address , if you are using Microsoft , type outlook. If you are not using Microsoft , type the server address provided by your admin. Select Next. The Checking for supported services and policy information message displays.
On the next page, specify the information you want to sync, and then select Done. The Saving and verifying your settings message displays. If your account was set up, you will see your account listed on the Accounts list. If you see the message that your account cannot be authenticated with your service provider, click OK , click Previous , and then verify that your settings are correct. Your BlackBerry will try to set up your email account automatically.
If setup completes successfully, skip to the next step. If your email account can't be configured automatically, do the following:. Scroll down and type the name of your email server. Note: If your plan is Office operated by 21Vianet, scroll down and type the name of your email server. Enter the name of the outgoing server. Note: If your plan is Office operated by 21Vianet, enter the name of the outgoing server. These are your settings if you're using the latest version of Microsoft If your email account is the type that requires registration, you must register it the first time you sign in to Outlook on the Web.
Connecting to your email account through a mobile phone will fail if you haven't registered your account through Outlook on the Web. After you sign in to your account, sign out. Then try to connect using your mobile phone. If you connect to your account using a POP or IMAP connection, you will only be able to use and synchronize your email using a wireless connection.
For information about how to synchronize the contacts and calendar between your BlackBerry and your account using a wired connection, contact BlackBerry support. For help adding the account via the BlackBerry Device Service, see How to set up a Microsoft work or school account on the BlackBerry 10 smartphone.
How to enable or disable wireless contact synchronization with BlackBerry Internet Service. How to configure wireless calendar synchronization on a BlackBerry smartphone. Table of contents. Android mobile setup. Other mobile devices. Troubleshooting on Mobile.
Notes: If you have work or school account account, after you set up your email using the procedure below, see Use Microsoft on your BlackBerry device for detailed information about how to use Microsoft on your phone or tablet. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback?
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